Fri. Apr 19th, 2024

According to documents seen by 9to5Mac, “a ‘very small number’ of Apple’s 2018 MacBook Air computers suffer from an issue with their logic boards, and the company will replace the components for free.”

The documents, obtained by both 9to5Mac and MacRumors, ‘refer to the main logic board in the Retina, 13-inch, 2018 MacBook Air with certain serial numbers. Apple will contact the owners of the affected computers through email to inform them of their eligibility for a free logic board replacement. Customers who want to have their devices checked, if they think they are affected, may bring their laptop to an Apple Store or Apple Authorized Service Provider to have it inspected.’

However, Apple hasn’t yet listed the issue on its dedicated exchange and repair extension program website, but 9to5Mac says that Apple does not always do so when there isn’t a large-scale problem with a product. The documents state that Apple will be contacting all the impacted customers directly via email and that the repair program will run for four years and those who that think they are experiencing the issue can go to an Apple Store or other authorized repair outlet for a look.

We are seeing that Apple is having a string of unfortunate issues with its laptops lately. Earlier this month, it also announced a recall of some 15-inch MacBook Pros with Retina displays built between 2015 and 2017 due to battery issues that may have caused the models to “overheat and pose a fire safety risk.” As Wired noted at the time, “since the beginning of 2018, Apple had launched no less than five repair or recall notices for its laptops, including the notorious MacBook keyboard problems, a battery replacement notice and a separate solid state drive replacement program for some 13-inch MacBook Pro (non Touch Bar) units, “Flexgate” display issues, and the aforementioned batteries that posed a fire risk.”

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