Fri. Mar 29th, 2024
NASSCOM

Nasscom, IT Industry body said that the IT-sector continues to be a net hirer of skilled talent  and that the top 5 Indian IT companies are planning to add over 96,000 employees in 2021-22.

Nasscom issued a statement, “With the evolution of technology and increasing automation, the nature of traditional IT jobs and roles will evolve overall leading to creation of newer jobs. The industry continues to be a net hirer of skilled talent, adding 1,38,000 people in FY2021.”

It further said, “The industry is upskilling more than 250,000 employees in digital skills and has hired more than 40,000 fresh digitally-trained talent, indicating at its commitment and investment towards rapid enhancement of workforce capabilities…With one of the strongest deal pipeline, and strong business outlook, the industry is on track to meet its vision of USD 300-350 billion revenues by 2025.”

Nasscom explained ,”BPO industry in India is constantly innovating on reimagining processes for global customers – building products, leverage analytics, customer experience and the announcement by all companies showcases the growth in a pandemic year and opportunity ahead.”

It added, “Around 33 per cent of the total jobs in the BPM sector were related to customer interaction services (e.g. call centre work including mail, chat etc). Most of the customer work from India is now being done in an omni-channel model and involves higher end expertise with technology and automation already built into the processes.”

By Harshita Sharma

I bring to you updates from business, policy and economy spectrum.

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