Amid the deluge in Mumbai, Amazon, world’s wealthiest e-commerce platform, has planned to make things easier for its customers in the city. Soon, Amazon customers can select four specific pickup locations in Mumbai, on the checkout page of their order on Amazon.in and collect their packages on their way in or out.
The development comes to the light when Amazon launched an initiative in collaboration with the Indian Railways, as a pilot across Mumbai’s local stations.
The four local station in Mumbai for Amazon pickup delivery are CSTM, Thane, Dadar, and Kalyan.
After successfully establishing its high number of delivery partners in Bengaluru, Delhi, Hyderabad, Uttar Pradesh and other metro cities, Amazon, with the current move, will be focusing its delivery network in Mumbai.
“As a customer-obsessed company, we are constantly leveraging our resources and technology to build initiatives that are grounded in customer convenience,” said Prakash Rochlani, Director of Last Mile Transportation, Amazon India.
Amazon, is an American multinational technology company, based out of Seattle that focuses on e-commerce, cloud computing, digital streaming and artificial intelligence. It was founded in 1994 by Jeff Bezos.
Also, Amazon will be setting up kiosks at the foot traffic locations within the stations, providing easy accessibility and better convenience to customers.
Rochlani added by stating, “The suburban railway network forms the backbone of public transportation in Mumbai. We are excited about our partnership with the Indian Railways because it will help us provide an easy and convenient service for customers via these pickup kiosks when they are in transit every day.”
“Millions of people use the suburban railways as a primary mode of transportation. We welcome this partnership as the launch of Amazon kiosks will help elevate our commuters’ experience at these stations. This will help Amazon customers pick up their orders during their commute, and thereby save time,” Indian Railways said.
Some of the ace players in the e-commerce industry include Flipkart, Myntra, Jabong, Alibaba, among more.