Chennai-based Uniphore raises $51 million in series C round from March Capital Partners, Chiratae Ventures, others

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Source: Google

Uniphore, a Chennai-based conversational AI startup, has raised $51 million in series C funding round led by March Capital Partners. While, Chiratae Ventures, Sistema Asia, CXO Fund, ITP, Iron Pillar, Patni Family also participated in the round.

The company will use the infuse funds to accelerate its go-to-market in North America, invest in research and development for the next wave of innovation on its platform and grow its talented employee base globally.

Importantly, with this round, the company was estimated to be valued at around $130 Mn.

Sumant Mandal, managing director of March Capital Partners, said, “Uniphore’s unique technology enables a proactive approach by recognizing the true intent of customer calls and  predicting what is coming next. Uniphore is not only anticipating what the future of customer service will be – they are leading the charge, and we look forward to working closely with them as they continue to innovate.”

Uniphore was founded by Ravi Saraogi and Umesh Sachdev in 2008. It is developing solutions in speech analytics and virtual assistant verticals such as auMina and akeira.

The company enables businesses globally to deliver customer service by providing an integrated suite of software products for Conversational Analytics, Conversational Assistant and Conversational Security.

John Chambers, CEO and founder of JC2 Ventures, said, “Uniphore’s continued success is a testament to the company’s ability to foresee the next market transition and evolve the business model based on that insight promptly.”

Some of the significant players in the similar domain includes Yellow Messenger, Haptik, Bay Talkitec, Vixta, Speech Pro, and many more.


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