Haptik, a mobile application based chatbot virtual assistant, has partnered with Amazon Pay in order to enable transactions for its 5 million users.
With this new partnership, the users of Haptik app will now be able to book flight tickets and pay their bills and buy deals using the Amazon Pay service.
Commenting on this, Aakrit Vaish, Co-Founder & CEO of Haptik, said:
Amazon has shown over the last few years that they want to be market leaders when it comes to e-commerce in India. Amazon Pay is a natural progression in that effort, and we are super excited to be one of their first launch partners for this.
Amazon Pay has been gradually rolling out the service to other partners on an invite-only basis. It is the payment arm of Amazon India.
Earlier this year, in June, Haptik had open sourced its proprietary Named Entity Recognition (NER) system that powers the chatbot, at Chatbot Summit in Berlin.
With NER being open sourced, developers can use it to build and improve the intelligence of chatbots across various domains like personal assistance, e-commerce, insurance, healthcare and fitness, and can therefore skip years of data mining.
Haptik, founded by Aakrit Vaish and Swapan Rajdev, is a part of Times Internet company, and is one of the largest conversational commerce companies in the world. It was recently featured as a top global innovator at the Chatbot Summit in Berlin.
It claims to be India’s first Conversational Commerce platform that is powered by both AI and real humans. The company aims to redefine the way people get their everyday jobs done using chat as the underlying interface.