Uber, one of the leading ride-sharing service provider, has announced the launch of its biggest Greenlight Center in India. It is located at Wind Tunnel Road, Bangalore.
The 15000 sq.ft. facility is dedicated to driver-partners in Bangalore and aims to provide best-in-class customer service and support. From new driver sign-ups to offering subsidized services for existing driver partners, the center will act as a one-stop solution for their needs.
Commenting on this, Christian Freese, General Manager, Uber, South India said,
Through the Greenlight Center, we are offering in-person assistance to more than 4,000 driver- partners a week. We’re continuing to invest in our in-person locations and have launched three other facilities at the Devanahalli, Yeshwantpur and HBR. These strategic locations will help driver-partners get the most out of their time on the road — because we know that every moment matters to them.
The company says that the facility is designed to meet the needs of drivers, with features like space for a team of Uber Experts, who will help new drivers get signed up. They will also address any questions current partners have along the way.
The program will also be offering driver partners benefits on new vehicles, vehicle maintenance, health benefits, financial planning and dedicated training areas.
Christian Freesa also said that there are a couple of products and initiatives in the pipeline for enhancing the safety of driver-partners. Going forward, the company wants driver safety to be their main focus area this entire year.