Tata sky is one of the best and fastest growing services in the country. It is the first DTH platform in the world who have achieved 1 million connections within 12 months. Tata sky pays close attention to every aspect of service.
Every detail reflected the consideration paid to consumer interest and convenience. In South India, the company trained women to work as installers in its field force, an innovation that many consumers have lauded. The company’s call centers in Hyderabad, Pune, and Mohali in Chandigarh field queries in 11 languages.
In the midst of the overhaul in the entertainment landscape wrought by the rapid pace of Internet penetration in the country, Tata Sky is repositioning itself.
While the distribution of TV channels will continue to drive its core business, the direct to home (DTH) player says it also wants to offer viewers access to digital content and be seen as an ‘integrated content distribution platform across DTH and OTT’. On its radar are young viewers/consumers of entertainment in urban and rural households who are increasingly seeking their daily entertainment fix online and via their mobile phones and laptops.
Now the customers can enjoy the Tata Sky action on their mobile phones and on their laptop. The app is available on play store and my going to tata sky website they can enjoy the streaming on their laptops.
Customers are needed to sign in to the app and website in order to enjoy the online services.