Amazon is making its smart assistant smarter. Recently, the company announced that they are making Alexa compatible with small devices such as a light bulb or a light switch, and now the company is giving Alexa two emotional tone. The emotional Alexa can be excited or disappointed.
Alexa developers are injecting some emotion into the voice assistant thanks to a new feature that enables the voice assistant to simulate certain feelings in its responses. This feature will allow Alexa to speak in different speaking modes such as News reading and Musical mode too.
Alexa will use Amazon’s neural text-to-speech (NTTS) technology so that it can give the right emotional tone. According to Amazon, the emotional response improved overall customer satisfaction by 30%. overall satisfaction with the voice experience increased by 30% when Alexa responded with emotions.
Amazon has said it is working on additional tone options for Alexa. When activated, the speaking styles are designed to speak the way television news anchors speak, while the music style is clearly aimed at making Alexa sound like a DJ or an RJ. Changing the speaking style makes Alexa seem more human, according to Amazon, with the news style rated as 31% more natural than the standard Alexa voice and the music style rated as 84% more natural.